At Arohul Foods, we are committed to providing a seamless shopping experience. Our return, exchange, and refund policy ensures transparency and fairness while addressing your concerns effectively.
Returns
You may request a return or exchange for a product under the following conditions:
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Damaged Products:
- If you receive a damaged product, notify us within 24 hours of delivery.
- Provide your order ID and photos of the damaged product and invoice at WhatsApp at +91 72750 15621.
- Products must be returned in their original packaging with seals, labels, etc.
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Upon receiving the returned product, we will initiate a replacement or refund.
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Incorrect Items Received:
- If the delivered item differs from what you ordered, inform us within 24 hours of delivery.
- We will arrange a reverse pickup and deliver the correct product promptly.
- Ensure the incorrect item is returned in its original condition.
Note:
- Returns will not be accepted for used, altered, or improperly handled products.
- Requests made after 24 hours of delivery will not be eligible for return.
Cancellations
Order cancellations may be entertained in the following scenarios:
- If your order has not yet been shipped, you may cancel by contacting us.